Privacy Policy
To facilitate your use of the various services operated by our Group (hereinafter collectively referred to as "the Services"), please carefully read the following "Privacy Policy".
Information Acquisition
Information acquired by our Group for the purposes specified in "4. Purpose of Use of Information Acquisition" includes the following (hereinafter (1) and (2) collectively referred to as "Information Acquisition").
Information Acquired by our Group from Customers
Personal information refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act (Law No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act").
Name, date of birth, gender, occupation, and other information that can identify a specific individual.
Information used in conjunction with specific personal information, such as address, telephone number, account information (email address, password, etc.), nickname, etc.
Credit Card Information
Personal attribute information combined with personal information, such as hobbies, family members, age, etc.
Customer Identity Verification Information
Information submitted by customers to our Group regarding member stores and store owners when applying for and using the Services.
Information acquired by our Group when you use the Services.
We will collect the following information about your use of the Services, whether or not it constitutes personal information.
Information related to a customer's use and browsing of this service, such as the service content used, the date and time of use, the number of times used, and the customer's online behavior while using the service (including cookie information) and access records (including information related to usage status, such as logs, device information, operating system information, location information, and information related to customer communications, including IP address, browser information, browser language, etc.).
Information such as posts, photos, videos, comments, transaction messages, and reviews posted or transmitted by the customer on this service.
Information regarding your payment status on this service.
2. Information Collection Methods
Our group collects customer information using this service through the following methods:
How to directly input information into this service
Customers provide information to our group via email, mail, written form, telephone, etc. (Our group will record conversations with customers to improve response quality, etc.).
Collection Methods: Data collected when customers use and view this service
Methods for mechanically collecting content displayed on third-party services with the customer's consent.
3. Management of Acquired Information
Personnel within our Group involved in the management and use of acquired information shall strictly manage information obtained from customers and take measures to prevent unauthorized access, loss, disclosure, or alteration of personal information. We will strive to handle personal information matters with utmost care.
Purpose of Use of Acquired Information
Our Group will use the acquired information in accordance with the purpose of use informed to the customer at the time of acquisition/collection, the purpose of use stipulated in the terms of use, or for the following purposes:
To contact and provide relevant information regarding various matters related to this service.
To provide this service.
To simplify the information input required when registering as a user of this service.
To coordinate information between customers applying for related services.
To confirm and send service requests via email.
To confirm and send purchase information related to this service.
To process requests, payments, and confirmations related to this service.
To send rewards, etc., for your participation in surveys, etc.
To send prizes, etc., for your applications in lotteries, etc.
To investigate and analyze the usage of this service, etc.
To improve and enhance the content of this service to make it more satisfactory, or to develop new services.
For credit judgment and credit management related to this service.
Customize service content according to customer preferences.
Investigate customer satisfaction with our services. Provide information about this service.
Statistically process and summarize the collected information, and publish it as survey results.
Conduct research and development on this service and new services.
Use for marketing purposes, such as providing information and notifications about this service, new services, and various other services.
Request cooperation in surveys, participate in various activities, report results, etc.
Publish or display advertisements for our group or third parties.
Publish or display product information in services provided by our group or third parties.
Use to resolve issues related to the operation of this service.
Use to prevent unauthorized use and ensure the security of this service.
5. Provide acquired information to third parties
Our group will provide acquired information to third parties in the following circumstances:
When you provide information about this service, our group believes that such information is necessary for providing this service.
Customers will only use information provided by other customers to the extent necessary for using this service in accordance with the Terms of Use of this service, and may not use other customers' information without the prior consent of each customer. This information will not be provided to any third party. Furthermore, the acquired information will be made public on this service for a period determined by our group.
When our group deems it necessary to operate and provide the service.
We use delivery companies, payment agents, subcontractors, and other third parties to deliver goods, make payments, respond to customer inquiries, respond to our group's inquiries to customers, and provide related after-sales services.
When courts, administrative agencies, regulatory agencies, or other public bodies require the information they obtain in accordance with laws and regulations.
When our group deems it necessary to provide information to resolve disputes with third parties or to protect the rights of users of this service or third parties.
When our group provides information to third parties commissioned to conduct such investigations and analyses for the purpose of investigating and analyzing the use of this service.
By providing information to third parties for the publication or display of advertisements from our group or third parties.
By providing product information to third parties for publication or display in services provided by our group or third parties.
By providing information to academic research institutions for academic research purposes.
To detect and prevent fraudulent use by credit card issuers, we collect information such as your contact list and purchase history, information recorded when you use this service, and information about your use of this service when you provide information to the issuers of your credit cards.
Furthermore, if the Group deems it necessary to provide the acquired information, we may do so with the customer's consent.
Delegating the Processing of Acquired Information to Third Parties
The Group may delegate the processing of all or part of the acquired information to subcontractors to the extent necessary to achieve the purpose of "4. Use of Acquired Information". In such cases, we will thoroughly review whether the contractor meets the selection criteria established by the Group and ensure that the acquired information is properly managed after the contract is signed.
Joint Use of Acquired Information
The Group will share the acquired information among its subsidiaries to the extent necessary to achieve the purpose of "4. Use of Acquired Information".
Shared Information
Information acquired as specified in "1. Acquired Information"
Scope of Joint Users
The Group, as defined in the preamble to the Privacy Policy
Purpose of Use by Joint Users
To achieve the purpose of "4. Use of Acquired Information"
Shared Management Responsible Party
Mercari Corporation
Usage of Cookies, etc.
You can configure whether to allow the use of cookies. Many web browsers automatically allow the use of cookies, but you can also change your browser settings to block the use of cookies.
If you disable cookies, you may not be able to use this service properly, or advertisements that require cookies may not display.
Our team automatically receives your cookie information, advertisement/page views, and your usage environment information from your browser, records it on our servers, and automatically enters it. When you log in to this service, we automatically collect your email address. We use this information for the following purposes: providing convenient services (e.g., maintaining and protecting sessions); security services (e.g., maintaining and protecting sessions); considering new services; and making service content and advertisements more relevant to customers.
For more information on cookie usage, please see our Cookie Policy.
Use of "Logs" and "Device Information," etc.
Logs: Our group collects information such as IP address, browser type, and browser language automatically generated when users access this service.
This information is used to analyze the user environment, provide better services, and prevent fraudulent activities that interfere with the normal provision of services. Search-related logs are stored and managed in a non-personally identifiable form and used for purposes such as creating statistical data.
Device Information: Our group may collect device information, such as device identification information.
This information is used to provide better services and prevent fraudulent activities that interfere with the normal provision of services.
Our Group's Correction of Personal Information.
If personal information changes, such as the name and postal code of a city, town, or village, the name of a financial institution, or the expiration date of a credit card, and these changes may affect product delivery or settlement, our Group may modify the registered personal information.
Management and Security of Personal Information.
Our Group securely stores the information it collects on servers inaccessible to general users and strives to prevent unauthorized access, loss, destruction, forgery, or disclosure.
Information Regarding Minors
If you are a minor, your parent, guardian, or custodian must agree to the contents of the "Privacy Policy" and Terms of Use, and you may use this service in accordance with the "Privacy Policy" and Terms of Use. Full consent is required.
Improvement and Updates of the Privacy Policy
Our Group will strive to appropriately improve the Privacy Policy.
This Privacy Policy may be revised based on changes in laws and regulations, business needs, etc. If the Privacy Policy changes, our Group will notify customers.
As a customer, please be sure to review the latest Privacy Policy before accessing this service or using our Group's services.
Procedures for Disclosure, Correction, and Cessation of Use of Personal Information
Customers can view and correct the personal information registered in this service at any time.
If a customer requests disclosure of personal information that cannot be verified within this service, the customer may submit a disclosure request according to the procedures separately established by the Group, except in the following circumstances:
Disclosure of the information may harm the life, body, property, or other rights of an individual or third party.
Disclosure may seriously hinder the normal operation of the Group's business.
Disclosure violates laws and regulations.
It cannot be confirmed whether the disclosure request originated from the relevant individual.
If a customer believes that the personal information held by the Group is inaccurate after disclosure, they may request correction, addition, or deletion of the personal information according to the procedures separately established by the Group. In such cases, the Group will promptly conduct an investigation to the extent necessary to achieve the intended purpose of use and correct, add, or delete the personal information based on the investigation results.
Please note that if you request disclosure of personal information that cannot be verified within this service, we may charge you a disclosure fee according to the procedures separately established by the Group.
Terminology Definitions The terms used in this policy are defined separately in this policy.
Email: AlmeidaVirginia304@gmail.com